Illuminate and Inform Your Business Decisions
J.D. Power solutions bring together the voice of the customer with our industry expertise and data to deliver a better customer experience that drives financial results. Our industry benchmark studies, innovative data & analytics products and advisory services will help you gain insights that drive better business outcomes.
What We Do
Establishes industry benchmarking performance, communicates the consumer voice, and helps auto manufacturers evaluate and improve
Automotive Product & Quality
J.D. Power's automotive product and quality solutions help OEMs and suppliers design and produce vehicles that exceed consumer expectations in terms of quality, charm, safety, and user experience.
Automotive Retail and Customer Experience
J.D. Power helps identify the strengths and weaknesses in the retail process from the distributor and brand level, and obtains highly strategic and actionable data, analysis and insights to drive performance improvement and improve return on investment.