Deliver A Better Customer Experience

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Illuminate and Inform Your Business Decisions

J.D. Power solutions bring together the voice of the customer with our industry expertise and data to deliver a better customer experience that drives financial results. Our industry benchmark studies, innovative data & analytics products and advisory services will help you gain insights that drive better business outcomes. 

What We Do


Establishes industry benchmarking performance, communicates the consumer voice, and helps auto manufacturers evaluate and improve


Automotive Product & Quality

J.D. Power's automotive product and quality solutions help OEMs and suppliers design and produce vehicles that exceed consumer expectations in terms of quality, charm, safety, and user experience. 

Product Consulting

Vehicle Intelligent Experience Consulting

Automotive Product Tracking

Global Market Entry


Automotive Retail and Customer Experience

J.D. Power helps identify the strengths and weaknesses in the retail process from the distributor and brand level, and obtains highly strategic and actionable data, analysis and insights to drive performance improvement and improve return on investment.

Retail Consulting

Retail Proprietary Study

Smart Store

Auto Finance and Used Vehicle

Digital Diagnosis Platform


How We Work

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Meet Our People

Jun Su
Jun Su
President, J.D. Power China
Jun 's Bio
Elvis Yang
Elvis Yang
Managing Director, Auto Product Practice, J.D. Power China
Elvis's Bio
Edward Wang
Edward Wang
Managing Director, Syndicated Research, J.D. Power China
Edward's Bio
Ann Xie
Ann Xie
Managing Director, Digital Retail Consulting Practice, J.D. Power China
Ann's Bio
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Jiaying Yuan
Managing Director, Proprietary Research Practice, J.D. Power China
Jiaying's Bio