Product and Quality Solutions

In the past several decades, J.D. Power has helped manufacturers improve product strategy, better understand consumer expectations and needs, and drive sales by continuously improving product and service quality.

product solutions

For decades, car manufacturers around the world have used J.D. Power solutions to improve product strategies and better understand consumer expectations and needs, and to drive sales growth by continuously improving the quality of their products and services. Client benefits include:

  • Reduce the gap between product definition, design, execution and customer expectations
  • Develop accurate understanding of market and customer requirements
  • Allow for an early checkpoint with a focus on error prevention and APEAL optimization
  • Ensure IQS difficult-to-use and poor location issues are avoided
  • Obtain Best-in-Class information and feature execution recommendations
  • Prevent costly changes that would possibly occur further in the development period
auto Product capability


Jeff Cai
Jeff Cai
GM, Auto Product
Jeff's Bio