New Vehicle IQS Tracking Study
New Vehicle IQS Tracking, based on J.D. Power Initial Quality Study (IQS) questionnaire, tracks and reflects the vehicle quality issues complained by consumers.
- Conduct a thorough data analysis and identify improvement measures to solve the root problems.
- Determine whether the improvement is effective by comparing vehicle performance before and after the improvement.
- Manufacturers invite owners to share the problems they come across when using the product, which shows manufacturers’ attention to customers.
- IQS Tracking, together with follow-up visits to frequently complaining customers, can effectively strengthen and improve brand image.
![IQS Tracking Study](/sites/china/files/styles/small_hq/public/image/2020-05/485295622_huge.jpg?itok=V4d6LcSo)
![Quality Club Study](/sites/china/files/styles/small_hq/public/image/2020-05/shutterstock_152454830.jpg?itok=Puhbyl-d)
Intelligent Vehicle Experience Union
Based on users’ actual usage scenarios, J.D. Power expects to support the development of our partners’ product intelligent function design and help them win a leading edge in the market in the future through Intelligent Vehicle Experience Union.
Intelligent Vehicle Experience Union will provide a multidimensional analysis, including:
- Tracking study on key TXI intelligent functions/features;
- Pre-research on the new technologies that will be included in TXI Study next year;
- Dig users’ pain points and unsatisfied needs in a complex usage scenario and test their acceptance of and willingness to pay for the most cutting-edge intelligent features on the current market;
- Present the best practice case for key features based on TXI data;
- Provide suggestions on improving the technology experience of a product and the direction of future business opportunities.
![智能化联盟](/sites/china/files/styles/small_hq/public/image/2022-02/1062251270_huge_0.jpg?itok=AgY3RnXI)
Expert You Can Count On
Jiaying Yuan, Managing Director of Proprietary Research Practice, J.D. Power China
Other Quality Solutions
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