2023 Awards and Rankings

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2023 China New-Vehicle Intender Study (NVIS)

Brand Influence Score (BIS) Ranking

Premium Brand

  • Highest: BMW
  • Second: Audi
  • Third: Mercedes-Benz

 

Mass Market Brand

  • Highest: BYD
  • Second: Buick
  • Third: Beijing Hyundai

2023 China Dealer Financing Satisfaction Study (DFS)

Retail Credit (Captive Companies)

  • Highest: Changan Auto-Finance
  • Second: SAIC-GMAC Auto-Finance
  • Third: SAIC Finance

Retail Credit (Banks)

  • Highest: Industrial and Commercial Bank of China 
  • Second: China Construction Bank
  • Third: China Merchant Bank

Floor Planning 

  • Highest:  SAIC Finance 
  • Second: GAC-SOFINCO
  • Third: Volkswagen Auto-Finance (China)

2023 China New Energy Vehicle–Automotive Performance, Execution and Layout Study (NEV-APEAL)

Highest-Ranked Models
  • Small BEV segment: Geometry E
  • Compact BEV segment: Aion Y/Y Plus, BYD Dolphin
  • Midsize BEV car segment: BYD Han BEV
  • Midsize/Large BEV SUV segment: XPeng G9
  • Premium BEV segment: NIO ET7
  • Mass market PHEV segment: DEEPAL SL03

2023 China New Energy Vehicle Initial Quality Study (NEV-IQS)

Highest-Ranked NEV Models

  • Small BEV segment: Leap Motor T03
  • Compact BEV segment: NETA U
  • Midsize BEV car segment: XPeng P5
  • Midsize/Large BEV SUV segment: Volkswagen ID.4 X
  • Premium BEV segment: NIO ES6
  • Mass Market PHEV segment: AITO M5

2023 China Sales Satisfaction Index (SSI) Study

Premium Brands:

  • Highest: Porsche
  • Second: Audi
  • Third: BMW 

Mass Market Brands:

  • Highest: GAC Honda (tie)
  • Second: Buick (tie)
  • Second: Dongfeng Honda(tie)
  • Second: GAC Toyota(tie)

Chinese Domestic Brands:

  • Highest: CHANGAN (tie)
  • Highest: GAC Trumpchi(tie)
  • Third: Geely

2023 China Customer Financing Satisfaction (CFS) Study

Captive Companies

  • Highest: Mercedes-Benz Auto-Finance 
  • Second: SAIC Finance
  • Third: BMW Auto-Finance

Banks

  • Highest: China Merchant Bank
  • Second: Shanghai Pudong Development Bank
  • Third: Industrial Bank

 

2023 China Tech Experience Index (TXI) Study

Premium ICE Vehicle:

  • Highest: Mercedes-Benz
  • Second: Lincoln
  • Third: BMW

 

Mass Market ICE Vehicle:

  • Highest: Lynk & Co
  • Second: TANK
  • Third:  GAC Trumpchi

 

Mass Market NEV:

  • Highest: Li Auto
  • Highest: XPeng
  • Third: ZEEKR

2023 China Automotive Performance, Execution and Layout (APEAL) Study

Premium Brands:

  • Highest: Porsche
  • Second: Audi 
  • Third: BMW

Mass Market Brands:

  • Highest: Buick
  • Second: Dongfeng Nissan(tie)
  • Second:GAC Honda(tie)

Domestic Brands:

  • Highest: Geely 
  • Second: Chery
  • Third: Roewe

 

Compact  Car:

  • Highest: Geely Emgrand

Compact Upper Car:

  • Highest: Buick Excelle GT

Compact Premium Car:

  • Highest: BMW 3 Series

Midsize Economy Car:

  • Highest: Honda Crider

Midsize Car:

  • Highest: Geely Preface

Midsize Upper Car:

  • Highest: Honda Inspire

Midsize Premium Car:

  • Highest: Audi A6L

Compact SUV:

  • Highest: Changan CS35 Plus

Compact Upper SUV:

  • Highest: Changan CS75

Compact Premium SUV:

  • Highest: Audi Q3

Midsize Economy SUV:

  • Highest: Chery Tiggo 7 Plus

Midsize SUV:

  • Highest: Chery Tiggo 8

Midsize Upper SUV:

  • Highest: Toyota Wildlander

Midsize Premium SUV:

  • Highest: Mercedes-Benz GLC-Class

Large SUV:

  • Highest: Buick Envision Plus

Large Premium SUV:

  • Highest: Porsche Cayenne

Compact MPV:

  • Highest: Dongfeng Forthing Lingzhi

Large MPV:

  • Highest: Buick All New GL8

2023 China New Energy Vehicle Customer Experience Value Index (NEV-CXVI) Study

Domestic Brands:

  • Highest: ZEEKR
  • Second: DEEPAL
  • Third: NIO

International Brands:

  • Highest: Mercedes-Benz 
  • Second: Tesla

2023 China Initial Quality Study (IQS)

Premium Brands:

  • Highest: Porsche
  • Second: Lexus
  • Third: Cadillac

Mass Market Brands:

  • Highest: GAC Honda
  • Second: Dongfeng Honda
  • Third: Buick
  • Third: FAW Toyota

Domestic Brands:

  • Highest: Chery 
  • Second: Geely
  • Third: GAC Trumpchi

 

Compact Car:

  • Highest: Chery Arrizo 5

Compact Upper Car:

  • Highest: Honda Fit

Compact Premium Car:

  • Highest: Lexus ES

Midsize Economy Car:

  • Highest: Toyota Corolla

Midsize Car:

  • Highest: Honda Civic

Midsize Upper Car:

  • Highest: Honda Accord

Compact Luxury Car:

  • Highest: Audi A4L

Midsize Premium Car:

  • Highest: Mercedes-Benz E-Class

Compact SUV:

  • Highest: Chery Tiggo 5x

Compact Upper SUV:

  • Highest: Changan CS75

Compact Premium SUV:

  • Highest: Mercedes-Benz GLA-Class

Midsize Economy SUV:

  • Highest: Geely Boyue/BoyueX

Midsize SUV:

  • Highest: Toyota IZOA

Midsize Upper SUV:

  • Highest: Honda CR-V

Midsize Premium SUV:

  • Highest: Porsche Macan

Large SUV:

  • Highest: Volkswagen Tayron X

Large Premium SUV:

  • Highest: Volvo XC90 (Import) 

 

Compact MPV:

  • Highest: Dongfeng Forthing Lingzhi

Large MPV:

  • Highest: Buick New GL8

2023 China Customer Service Index (CSI) Study

Premium Brands:

  • Highest: Audi
  • Second: Land Rover
  • Third: Cadillac (tie)
  • Third: Mercedes-Benz (tie)

Mass Market Brands:

  • Highest: GAC Honda
  • Second: FAW Hongqi (tie)
  • Second: GAC Trumpchi (tie)
  • Second: Geely (tie)

Domestic Brands:

  • Highest: FAW Hongqi (tie)
  • Highest: GAC Trumpchi (tie)
  • Highest: Geely (tie)

2023 China Vehicle Dependability Study (VDS)

Premium Brands:

  • Highest: Porsche
  • Second: BMW(tie)
  • Second: Land Rover(tie)

Mass Market Brands:

  • Highest: FAW Toyota
  • Second: Changan Ford
  • Third: GAC Toyota

Domestic Brands:

  • Highest: WEY
  • Second: Lynk & Co
  • Third: Chery
  • Third: FAW Hongqi

 

Compact Car:

  • Highest: Toyota Vios/Vios FS

Compact Upper Car:

  • Highest: Volkswagen Polo

Compact Premium Car:

  • Highest: Cadillac XTS (tie)
  • Highest: Mercedes-Benz A-Class (tie)

Midsize Economy Car:

  • Highest: Toyota Corolla

Midsize Car:

  • Highest: Ford Mondeo

Midsize Upper Car:

  • Highest: Toyota Camry

Midsize Premium Car:

  • Highest: BMW 5 Series

Large Premium Car:

  • Highest: BMW 7 Series

Compact SUV:

  • Highest: Geely Binyue

Compact Upper SUV:

  • Highest: GAC Trumpchi GS4 (tie)
  • Highest: Skoda Kamiq (tie)
  • Highest: Volkswagen T-CROSS (tie)

Compact Premium SUV:

  • Highest: BMW X1

Midsize Economy SUV:

  • Highest: Hyundai ix35

Midsize SUV:

  • Highest: Toyota IZOA

Midsize Upper SUV:

  • Highest: Toyota RAV4

Midsize Premium SUV:

  • Highest: Mercedes-Benz GLC-Class

Large SUV:

  • Highest: Ford Edge

Large Premium SUV:

  • Highest: Land Rover Range Rover

Compact MPV:

  • Highest: Baojun 730

Large MPV:

  • Highest: Honda Odyssey