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后浪成车市主力浪 超四成潜在购车者入店前已流失
China Youth Daily
2020年中国汽车销售满意度研究显示：90后成购车主力
China Daily Teaser
Car dealers urged to boost customer service
J.D. Power ：逾四成潜在购车者入店前已流失、 主流车与豪华车销售满意度差距再缩小
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逾四成潜在购车者入店前已流失，J.D.Power建议经销商应增加服务投入
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报告：中国自主品牌汽车销售满意度不断提升
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经销商客户流失率增加，四成潜在购车者入店前流失
2020 China Sales Satisfaction Index (SSI) Study
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China Youth Daily
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