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Gain customer reputation and expand market share

Your challenges

There is no doubt that China has become the primary goal of almost every company's development plan. China is expected to maintain rapid growth in the next decade and beyond, so all industries will focus on the world's largest consumer market.

Most foreign companies still have a considerable distance in understanding the Chinese market and understanding the needs of customers and consumers.

We are committed to helping companies formulate development strategies and implement improvement plans to better meet the needs of Chinese customers.

Whether your industry is automotive or banking, it's important to listen to your customers. Corporate managers in China are struggling to find answers to the following questions:

  • What is our competitive environment? How will the future landscape evolve?

  • What are the needs and expectations of Chinese customers?

  • Which companies currently dominate Chinese customers' loyalty and market share?

  • How can I reach and influence my target customers?

  • Where do our competitors excel in satisfying consumers? How can our brand turn satisfied customers into loyal customers and make it an active brand advocate?

  • What performance indicators should we focus on improving market share and influence?

  • How to develop feasible product and service quality improvement programs to increase customer satisfaction?

Communicate the voice of customers and gain insight into their needs

J.D. Power China Products and Services

J.D. Power China can help you find the answer. We provide analysis and perspectives based on customer research to help you navigate the complex Chinese market landscape and connect you with Chinese consumers.

By turning the voice of the customer into a feasibility analysis and solution, we help you develop a development strategy and execute improvement plans to better meet the needs of Chinese consumers. J.D. Power China provides a series of market information, research and consulting services to help you win customers in China. See what clients we serve. 

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About J.D. Power China

J.D. Power conducts joint automotive research and enterprise customization research in China, and provides related consulting and training as well as digital solutions. Every year, J.D. Power conducts more than 100 various studies in more than 70 cities in China.

In 2000, J.D. Power entered the Chinese market and conducted the first setof joint industry surveys (new car quality research, sales satisfaction). In 2005, J.D. Power opened its first office in Shanghai; in 2006, J.D. Power acquired ARA Asia Automotive Resources and integrated it into the Asia Pacific business. In 2018, J.D. Power China accelerated the pace of digital transformation and continued to transform towards consumer insight providers driven by technology, big data and artificial intelligence.

In 2019, Thoma Bravo, the world's leading private equity firm, merged two innovative and complementary automotive data companies through acquisitions to bring greater value to customers and consumers. The result is that J.D. Power merged with Autodata Solutions to become a leading automotive data, analytics and software solutions provider.


About Thoma Bravo, LLC

Thoma Bravo is a leading private equity firm focused on the software and technology-enabled services sectors. With a series of funds representing more than $35 billion in capital commitments, Thoma Bravo partners with a company’s management team to implement operating best practices, invest in growth initiatives and make accretive acquisitions intended to accelerate revenue and earnings, with the goal of increasing the value of the business. Representative past and present portfolio companies include industry leaders such as ABC Financial, Blue Coast Systems, Deltek, Digital Insight, Frontline Education, Global Healthcare Exchange, Hyland Software, Imprivata, iPipeline, PowerPlan, Qlik, Riverbed, SailPoint, SolarWinds, Sparta Systems, TravelClick and Veracode. The firm has offices in San Francisco and Chicago.