Awards Program

2020 Awards and Rankings

award

2020 China New-Vehicle Intender Study (NVIS)

Brand Influence Score (BIS) Ranking

Luxury Brands
  • Highest: BMW

  • Second: Mercedes-Benz

  • Third: Audi


Mass Market Brands
  • Highest: FAW-Volkswagen

  • Second: SAIC Volkswagen

  • Third: FAW-Toyota

2020 China Dealer Attitude Study (DAS)

  • Highest: FAW Toyota
  • Second: Dongfeng Nissan
  • Third: GAC Toyota

2020 China Dealer Financing Satisfaction (DFS) Study

Retail Credit Segment

  • Highest: Genius Auto Finance
  • Second: Dongfeng Nissan Auto Finance
  • Third: GAC-SOFINCO Automobile Finance

Floor Planning Segment:

  • Highest: GAC-SOFINCO Automobile Finance
  • Second: China CITIC Bank
  • Third: SAIC Finance

2020 China Sales Satisfaction Index (SSI) Study

Luxury Brands:
  • Highest: Audi
  • Second: Porsche
Mass Market Brands:
  • Highest: Buick
  • Second: GAC Honda
  • Third: Changan Ford, Skoda (in a tie)

2020 China New Energy Vehicle Experience Index (NEVXI) Study

PHEV Brands:
  • Highest: SAIC Volkswagen
  • Second: BMW
BEV Brands:
  • Highest: NIO
  • Second: Tesla
  • Third: ORA
Highest Ranked Models in Each Segment:
  • Small Battery Electric Segment: ORA R1

  • Compact Battery Electric Segment: Roewe Ei5

  • Midsize Battery Electric Segment: NIO ES6

  • Mass Market Plug-In Hybrid Electric Segment: Volkswagen Passat PHEV

2020 China Automotive Performance, Execution and Layout (APEAL) Study

Luxury Brands:
  • Highest: Porsche
  • Second: Jaguar
  • Third: BMW
Mass Market Brands:
  • Highest: Buick
  • Second: Dongfeng Nissan
  • Third: FAW Toyota
Highest-Ranked Models in Each Segment:
  • Compact Car: Kia Pegas
  • Compact Upper Car: Honda Fit
  • Midsize Basic Car: Honda City Fengfan
  • Midsize Car: Geely Binrui
  • Midsize Upper Economy Car: Buick Verano
  • Midsize Upper Car: Volkswagen CC
  • Compact Luxury Car: Mercedes-Benz C-Class
  • Midsize Luxury Car: Mercedes-Benz E-Class
  • Small SUV: Changan CS35
  • Compact SUV: Nissan Qashqai
  • Midsize SUV: Buick Envision
  • Large SUV: Honda Avancier
  • Compact Luxury SUV: Infiniti QX50
  • Midsize Luxury SUV: Porsche Macan
  • Large Luxury SUV: Porsche Cayenne
  • Compact MPV: Baojun RM-5
  • Midsize MPV: GAC Trumpchi GM6
  • Large MPV: Buick New GL8

2020 China Initial Quality Study (IQS)

Luxury Brands:
  • Highest: Porsche
  • Second: Audi
  • Third: Lexus
Mass Market Brands:
  • Highest: GAC Honda
  • Second: GAC FCA Jeep
  • Third: Beijing Hyundai
Highest-Ranked Models in Each Segment:
  • Compact Car: Hyundai Reina
  • Compact Upper Car: Toyota Yaris L
  • Midsize Basic Car: Hyundai Celesta
  • Midsize Car: Toyota Levin
  • Midsize Upper Economy Car: Buick Verano
  • Midsize Upper Car: Honda Accord
  • Compact Luxury Car: Audi A3
  • Midsize Luxury Car: Cadillac CT6
  • Small SUV: Chanan CS35/GAC Trumpchi GS3
  • Compact SUV: Volkswagen T-CROSS
  • Midsize SUV: Geely Xingyue/Hyundai ix35
  • Large SUV: Honda Avancier
  • Compact Luxury SUV: Audi Q2L
  • Midsize Luxury SUV: Lexus RX
  • Large Luxury SUV: Porsche Cayenne
  • Compact MPV: Baojun 360
  • Midsize MPV: Baojun 360
  • Large MPV: Buick New GL8

2020 China Customer Service Index (CSI) Study

Luxury Brands:
  • Highest: Audi
  • Second: Land Rover
  • Third: BMW
Mass Market Brands:
  • Highest: Dongfeng Yueda Kia
  • Second: GAC FCA Jeep
  • Third: GAC Honda

2020 China Tech Experience (TXI) Study

Innovation Index Brand Ranking
  • Highest: Land Rover
  • Second: NIO
  • Third: Cadillac

2020 China Vehicle Dependability Study (VDS)

Brand Ranking - Luxury Brand
  • Highest: Porsche
  • Second: Audi
  • Third: BMW
Brand Ranking - Mass Market Brand
  • Highest: Beijing Hyundai
  • Second: Dongfeng Yueda Kia
  • Third: GAC FAC Jeep
Highest Ranked Model in each segment
  • Compact Car: Hyundai Verna
  • Compact Upper Car: Kia K2; Toyota Vios/Vios FS (tie)
  • Midsize Basic Car: Hyundai Celesta
  • Midsize Car: Roewe i5
  • Midsize Upper Economy Car: Peugeot 408 Kia K4 Cachet
  • Midsize Upper Car: Toyota Camry
  • Compact Luxury Car: Mercedes-Benz B-Class
  • Midsize Luxury Car:BMW 5 Series
  • Small SUV: Haval H2s
  • Comapct SUV: Hyundai ix25
  • Midsize SUV: Hyundai ix35
  • Large SUV: Ford Edge
  • Compact Luxury SUV: Audi Q3
  • Midsize Luxury SUV: Audi Q5
  • Large Luxury SUV:Land Rover Range Rover
  • Compact MPV: Baojun 360
  • Midsize MPV: BYD Song MAX
  • Large MPV: Honda Odyssey