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Events Teaser

J.D. Power 2021 China Forum & Award Ceremony

Reconstructing Intelligent Experience & Retail Service

16th December 2021, Guangzhou

Seminar on Automotive new retail innovation & Award Ceremony of 2021 China Customer Service Index (CSI) Study

Discussion on the new trend and practice of sale service & after-sale service under the era of new retail

29th September 2021, Shanghai

2021 China CSI Cover

Seminar on Automotive Intelligent Experience System

Discussion on the structurization & systematization management of vehicle intelligent experience

8th July 2021, Kunming

2021 China Sales Satisfaction Index (SSI) Study Virtual Meeting

Who are the winners of the 2021 SSI Study?

2021 China NEV & Intellectualization Studies Virtual Meeting

2021 China New Energy Vehicles Initial Quality Study (NEV-IQS)

2021 China New Energy Vehicles Automotive Performance, Execution and Layout Study (NEV-APEAL)

2021 China Tech Experience Index (TXI) Study

2021 China Initial Quality Study (IQS) Virtual Meeting

Who are the winners of 2021 China IQS?

2020 Events

2020 年度论坛

2020 J.D. Power China Forum & Award Ceremony | Shanghai

2020 China Customer Service Index (CSI) Study Virtual Meeting

2020 China Initial Quality Study (IQS) Virtual Meeting

2019 Events

2019 China Forum: Customer Experience Innovation and Reconstruction in Digital Era

2019 China SSI & CSI Press Conference and Award Ceremony | Beijing

2019 China IQS Press Conference and Award Ceremony | Beijing