We believe that improving your customer experience is truly a joint effort, and we plan to be by your side throughout the process. We invite you to stay connected with us through our study highlights via social media, and in person at our roundtables and conferences. Together, we are driving results for the future.
2019 India Initial Quality Study
Initial Vehicle Quality Improves in India, Though Repeat Buyers Remain More Critical, J.D. Power Finds
2019 CHINA AUTOMOTIVE PERFORMANCE, EXWCUTION AND LAYOUT (APEAL) STUDY
Brands Performing Better in APEAL Enjoy Bigger Market Share, J.D. Power Finds
2019 CHINA INITIAL QUALITY STUDY (IQS)
New-Vehicle Quality in China Drastically Improves, J.D. Power Finds
2019 CHINA NEW ENERGY VEHICLE EXPERIENCE INDEX (NEVXI) STUDY
New Energy Vehicles Facing Traditional and NEV-Specific Quality Problems, J.D. Power Finds
J.D. Power 2019 China New-Vehicle Intender Study (NVIS)
Customers in China Expect More In-Vehicle Technologies, but Aren’t Willi
2018 China Automotive Performance, Execution and Layout (APEAL) Study...
Chinese Brands Still Need to Catch Up in ACEN Performance, J.D. Power finds