Thu, 03/21/2019 | Banking
2019 Direct Banking Satisfaction Study
COSTA MESA, Calif.: 21 March 2019 — As customers continue to flock to online banks, with many such banks posting double-digit increases over the past year, branchless—or direct—banks are setting the standard for customer satisfaction in the banking sector. According to the J.D.
Thu, 03/21/2019 | Supplier
2019 U.S. Original Equipment Tire Customer Satisfaction Study
COSTA MESA, Calif.: 21 March 2019 — Overall customer satisfaction with original equipment tires affects tire brand loyalty, but also vehicle brand loyalty, according to t
Thu, 03/21/2019 | Retail
2019 Online Flower Satisfaction Report
COSTA MESA, Calif.: 21 March 2019 — Overall satisfaction with online flower retailers increases across all factors, according to the J.D. Power 2019 Online Flower Satisfaction Report.
Thu, 03/21/2019 | Technology, Media & Telecom
2019 U.S. Telecom In-Home Service Technician Study
COSTA MESA, Calif.: 21 March 2019 — It’s not enough for a telecom service technician to simply show up on time, exchange pleasantries and fix the problem. According to the J.D. Power 2019 U.S.
Fri, 03/15/2019 | Announcement
J.D. Power Launches Website Vehicle Valuation Tool for Dealers
COSTA MESA, Calif.: 15 March 2019 — J.D. Power today announced the launch of its new lead generation tool for dealer websites, Value My Car. The quick and easy-to-use tool with the trusted J.D.