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Press Releases

Telehealth Usage and Awareness Pulse Survey

COSTA MESA, Calif.: 31 July 2019 — While 9.6% of Americans have used telehealth services, nearly three-fourths (74.3%) say they either don’t have access or are unaware of telehealth options, according to a J.D. Power pulse survey tracing telehealth user experience, hurdles to adoption and real-world patient concerns.

J.D. Power 2019 Australia Credit Card Satisfaction Study

SYDNEY: July 30, 2019 — More credit cardholders in Australia are carrying only a single card, which presents a risk to loyalty and attrition, according to the J.D. Power 2019 Australia Credit Card Satisfaction Study,SM released today.  

2019 Mobility Confidence Index Study fueled by SurveyMonkey Audience

COSTA MESA, Calif.: 30 July 2019 — Consumers lack confidence in the future of self-driving vehicles and their outlook isn’t much better about the influx of battery-electric vehicles that manufacturers are spending billions of dollars to bring to market in the next several years, according to the inaugural J.D. Power 2019 Mobility Confidence Index Study fueled by SurveyMonkey Audience,SM released today.

J.D. Power 2019 Taiwan Sales Satisfaction Index (SSI) Study

SINGAPORE: 30 July 2019 — While overall customer satisfaction with new vehicle purchase and delivery experience in the mass market segment is on the rise, the luxury segment, while high, has largely stayed the same, according to the J.D. Power 2019 Taiwan Sales Satisfaction Index (SSI) StudySM, released today.