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Press Releases

2012 Australian Wireless Network Quality Study

WESTLAKE VILLAGE, Calif.: 30 May 2012 — Overall network quality performance levels for wireless carriers differ depending on whether mobile devices are used for calling, text messaging or data service, according to the J.D. Power and Associates 2012 Australian Wireless Network Quality StudySM released today.

2012 Insurance Website Evaluation Study

WESTLAKE VILLAGE, Calif.: 24 May 2012 — As more than one-third (34%)1 of auto insurance shoppers prefer to buy their policy online, the experience shoppers have on an insurance company's website impacts their likelihood to shop and recommend the insurer, according to the J.D. Power and Associates 2012 Insurance Website Evaluation StudySM released today.

2012 UK Vehicle Ownership Satisfaction Study

MUNICH: 24 May 2013 — With new-vehicle sales expected to increase significantly in the coming years, British automakers, led by highest-ranked Jaguar, are making key inroads toward satisfying customers with the ownership experience, according to the J.D. Power & Associates/What Car? 2013 UK Vehicle Ownership Satisfaction StudySM (VOSS) released today.

Key Findings

  1. Overall satisfaction among vehicle owners in the UK averages 776 on a 1,000-point scale.

2012 May Automotive Retail Forecast

WESTLAKE VILLAGE, Calif.: 24 May 2012 — The new-vehicle retail sales pace in May remains strong, consistent with the pace set early in 2012, according to a monthly sales forecast developed by J.D. Power and Associates' Power Information Network(R) (PIN) and LMC Automotive.

2012 UK Vehicle Ownership Satisfaction Study

MUNICH: 24 May 2013 — With new-vehicle sales expected to increase significantly in the coming years, British automakers, led by highest-ranked Jaguar, are making key inroads toward satisfying customers with the ownership experience, according to the J.D. Power & Associates/What Car? 2013 UK Vehicle Ownership Satisfaction StudySM (VOSS) released today.

Key Findings

  1. Overall satisfaction among vehicle owners in the UK averages 776 on a 1,000-point scale.