Mon, 04/09/2012 | Life Insurance
2012 Japan Life Insurance Claim Customer Satisfaction Study
Forty percent of consumers who file a life insurance claims indicate that they are considering switching insurance providers or their insurance contract with their current provider, according to the J.D. Power Asia Pacific 2012 Japan Life Insurance Claim Customer Satisfaction Study.
Sun, 04/08/2012 | Manufacturer/OEM
2012 India Original Equipment Tire Customer Satisfaction Index (TCSI) Study
While roadside mechanics remain the most frequently visited location for servicing tires in India, original equipment tire owners are increasingly having their tires serviced at authorized retail outlets, such as independent tire dealers or purchase dealers, according to the J.D.
Wed, 04/04/2012 | Retail
2012 NY International Auto Show - Outstanding Customer Experience Improvement
J.D. Power and Associates recognized Cadillac and MINI today for the strong improvement of their models and dealership experience during the past three years.
Tue, 04/03/2012 | Retail
U.S. Light Vehicles Sales Climb - March 2012
While sales of new light vehicles in the United States continued at a brisk pace in March 2012, the types of vehicles being purchased, as well as the types of buyers and the average transaction price are rapidly
Mon, 04/02/2012 | Life Insurance
2012 Japan Life Insurance Contract Customer Satisfaction Study
While the main sales channel for life insurance in Japan remains direct sales by insurance companies, a growing percentage of consumers are using agencies to buy their life insurance, according to the J.D. Power Asia Pacific 2012 Japan Life Insurance Contract Customer Satisfaction Study.