Healthcare Industry Market Research
Industry Benchmark Studies
J.D. Power conducts independently-funded, industry-wide unbiased studies for health insurance, pharmacy, medical device manufacturers, and health & fitness. Study subscribers use the findings to identify and prioritize performance improvement initiatives that have the greatest impact on customer satisfaction in order to protect and increase market share.
Healthcare Industry Advisory Services
J.D. Power offers a comprehensive suite of research solutions to help you understand the many drivers of customer satisfaction, develop a strategy and action plan, optimize customer interactions, and measure and manage performance for ongoing improvement.