The J.D. Power Pharmacy Study^SM now is based on the responses from over 13,000 pharmacy customers who filled a prescription within the three months prior to the fielding period. The study measures customers’ overall satisfaction with their pharmacy experience across four segments: major chain drug stores, mass merchandisers, supermarkets, and mail-order pharmacies.

The J.D. Power 2019 U.S. Senior Living Satisfaction StudySM measures resident and family satisfaction with residential communities for seniors. A study subscription provides your community with actionable insights about key drivers of satisfaction, staff, services and activities, cost, rooms, food and more. The information in the study empowers you to identify the elements that drive competitive differences in customer satisfaction in the senior living industry.

The U.S. senior living industry serves more than 1 million residents in more than 40,000 independent, assisted living, and memory care communities nationwide. The J.D. Power Senior Living Certification program recognizes the contributions such communities have made in improving the quality of life for both older adults and family caregivers. It also recognizes the need to provide those same consumers with valuable information to make an informed decision when choosing a senior living community.