CONSUMER RATINGS & AWARDS
J.D. Power & Associates is a leading global marketing information services company that conducts independent consumer surveys of product and service quality, customer satisfaction, and buyer behavior. Each year, J.D. Power interacts with millions of consumers around the world to better understand their opinions, perceptions, and expectations about a variety of products and services.

Power Circle Ratings

Power Circle Ratings are your guide to finding which vehicles ranked highest in J.D. Power & Associates consumer surveys.

VIEW POWER CIRCLE RATINGS
2013 China Vehicle Dependability Study
AWARD RECIPIENT: Lexus
RATINGS FACTORS
MODEL:
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Powertrain Dependability
Taken from the Vehicle Dependability Study (VDS), which looks at owner-reported problems in the first 3 years of new-vehicle ownership, this score is based on problems with the engine or transmission as well as problems that affect the driving experience (i.e., vehicle/brakes pull, abnormal noises or vibrations) only.
Body and Interior Dependability
Taken from the Vehicle Dependability Study (VDS), which looks at owner-reported problems in the first 3 years of new-vehicle ownership, this score is based on problems with wind noise, water leaks, poor interior fit/finish, paint imperfection, and squeaks/rattles.
Feature and Accessory Dependability
Taken from the Vehicle Dependability Study (VDS), which looks at owner-reported problems in the first 3 years of new-vehicle ownership, this score is based on problems with the seats, windshield wipers, navigation system, rear-seat entertainment system, heater, air conditioner, stereo system, sunroof and trip computer.
Taken from the Vehicle Dependability Study (VDS), which looks at owner-reported problems in the first 3 years of new-vehicle ownership, this score is based on problems that have caused a complete breakdown or malfunction of any component, feature, or item (i.e., components that stop working or trim pieces that break or come loose).
Overall Dependability
AWARD RECIPIENT:
Lexus
Audi
Baojun
Beijing Hyundai
BMW
Buick
BYD
Cadillac
Changan Car
Changan Ford
Changan Mazda
Changan Mini Van
Changan Suzuki
Changcheng
Changhe Suzuki
Chery
Dongfeng Citroen
Dongfeng Fengshen
Dongfeng Honda
Dongfeng Liuzhou
Dongfeng Nissan
Dongfeng Peugeot
Dongfeng Yu'an
Dongfeng Yueda Kia
Emgrand
Englon Automobile
FAW Car
FAW Jilin
FAW Toyota
FAW-Mazda
FAW-Volkswagen
GAC Toyota
Gleagle
Guangqi Honda
Haima
Hyundai
JAC
Mercedes-Benz
MG
Renault
Roewe
SGM-Chevrolet
Shanghai Volkswagen
Skoda
Southeast
Subaru
Tianjin FAW
Volkswagen
Volvo
Wuling
Zhonghua

*Please note that J.D. Power Consumer Center Ratings may not include all information used to determine J.D. Power & Associates awards.