CONSUMER RATINGS & AWARDS
J.D. Power & Associates is a leading global marketing information services company that conducts independent consumer surveys of product and service quality, customer satisfaction, and buyer behavior. Each year, J.D. Power interacts with millions of consumers around the world to better understand their opinions, perceptions, and expectations about a variety of products and services.

Power Circle Ratings

Power Circle Ratings are your guide to finding which vehicles ranked highest in J.D. Power & Associates consumer surveys.

VIEW POWER CIRCLE RATINGS
2013 China Initial Quality Study
AWARD RECIPIENT: Lexus
RATINGS FACTORS
MODEL:
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Overall Quality - Mechanical
Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 2 to 6 months of new-vehicle ownership, this score is based on problems that have caused a complete breakdown or malfunction of any component, feature, or item (i.e., components that stop working or trim pieces that break
Powertrain Quality - Mechanical
Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 2 to 6 months of new-vehicle ownership, this score is based on problems with the engine or transmission as well as problems that affect the driving experience (i.e., vehicle/brakes pull, abnormal noises or vibrations) only.
Body & Interior Quality - Mechanical
Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 2 to 6 months of new-vehicle ownership, this score is based on problems with wind noise, water leaks, poor interior fit/finish, paint imperfection, and squeaks/rattles.
Features & Accessories Quality - Mechanical
Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 2 to 6 months of new-vehicle ownership, this score is based on problems with the seats, features/ controls/ displays, audio/ entertainment/ navigation, HVAC.
Overall Quality - Design
Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 2 to 6 months of new-vehicle ownership, this score is based on problems where controls or features may work as designed, but are difficult to use or understand (i.e., overly complicated controls/features that are difficult to operate due to poor location).
Powertrain Quality - Design
Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 2 to 6 months of new-vehicle ownership, this score is based on problems with the engine or transmission as well as problems that affect the driving experience (i.e., ride smoothness, responsiveness of the steering system and brakes, and handling/stability).
Body & Interior Quality - Design
Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 2 to 6 months of new-vehicle ownership, this score is based on problems with the front-/rear-end styling, the appearance of the interior and exterior, and the sound of the doors when closing.
Features & Accessories Quality - Design
Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 2 to 6 months of new-vehicle ownership, this score is based on problems with the seats, features/ controls/ displays, audio/ entertainment/ navigation, HVAC.
Analysis focuses on problems areas affecting quality across vehicle systems. Overall performance is summarized with “Problems Per 100 vehicles” (PP100) designations.
Overall Quality
AWARD RECIPIENT:
Lexus
Audi
Baojun
Beijing Hyundai
BMW
Buick
BYD
Changan Car
Changan Ford
Changan Mazda
Changan Mini Van
Changan Suzuki
Changcheng
Changhe Suzuki
Chery
Dongfeng Citroen
Dongfeng Fengshen
Dongfeng Honda
Dongfeng Liuzhou
Dongfeng Nissan
Dongfeng Peugeot
Dongfeng Yu'an
Dongfeng Yueda Kia
Emgrand
Englon Automobile
FAW Car
FAW Jilin
FAW Toyota
FAW-Mazda
FAW-Volkswagen
GAC Toyota
Gleagle
Guangqi Honda
Haima
JAC
Lifan
Mercedes-Benz
MG
Roewe
SGM-Chevrolet
Shanghai Volkswagen
Skoda
Subaru
Tianjin FAW
Wuling
Zhonghua
Zotye

*Please note that J.D. Power Consumer Center Ratings may not include all information used to determine J.D. Power & Associates awards.