• Learn how J.D. Power has served as the Voice of the Customer to help drive business results for more than 40 years.

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Since 1968, organizations around the world have relied on J.D. Power as a trusted advisor for deep expertise in the industries we serve, advanced research science to drive insights, and a proven success record for driving results.

Through an unmatched 360° view of the customer, we can identify the multiple drivers of customer experience, measure and understand their impacts, and help you drive business results by monitoring and improving performance.